Privacy Policy.
Last Updated: September 2025
1. Introduction
Welcome to PitchFlow ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. This policy applies to all information collected through our website and any related services, sales, marketing, or events.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.
- # Personal Identification Information: Name, email address, and encrypted password.
- # Google Account Information: When signing in via Google, we receive your name, email, and profile picture to pre-fill your details.
- # User-Generated Content: Team names, player rosters, match statistics, tactical drawings, and session notes.
- # Payment Data: We use Stripe for processing. We do not store full credit card details, only subscription status and customer identifiers provided by Stripe.
- # Usage Data: IP addresses, browser types, and in-app actions used solely for improving service performance.
3. How We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations:
- Account management & security
- Service operation & maintenance
- Subscription & payment processing
- Customer support & communications
4. Data Sharing and Disclosure
We do not sell your personal information. We share information only with service providers necessary to run the platform, specifically:Supabase (Database/Auth) andStripe (Payments). These partners are strictly required to maintain the confidentiality of your data.
5. Your Data Protection Rights (UK GDPR)
Under UK data protection law, you have the right to access, correct, update, or request the deletion of your personal data. You can perform most of these actions directly within your Dashboard settings or by contacting our support team.
6. Contact Us
If you have questions or comments about this policy, you may reach out via the following channels:
Email: app@pitchflow.co.uk
Support: hello@pitchflow.co.uk
